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Privacy Policy

At CDM Marketing Ltd, we are committed to safeguarding and preserving the privacy of our visitors. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with the UK General Data Protection Regulation (GDPR).

1. Who We Are

CDM Marketing Ltd is a digital marketing agency based in Essex, UK. We are the data controller responsible for processing your personal information. For any data protection queries, you can contact us at:

Email: [email protected]

Address: 34 Clarence St, Southend-on-Sea, SS1 1BD, UK

2. What Information We Collect

  • Personal Identification Information: Such as your name, email, phone number, and company name.
  • Technical Data: This includes IP address, browser type, time zone settings, operating system, and platform.
  • Usage Data: Information on how you use our website, products, and services, including page interaction data.
  • Marketing and Communication Data: Your preferences in receiving marketing communications from us and your communication preferences.

3. How We Collect Your Information

  • Information you provide directly via contact forms, emails, or phone calls.
  • Information collected automatically through cookies and server logs.
  • Third-party services like Google Analytics and Facebook Pixel for tracking and analytics.

4. How We Use Your Information

  • To respond to inquiries and provide our services.
  • To improve our website and services through analysis of user data.
  • To send marketing communications where consent has been provided.
  • To comply with legal obligations and protect our legal rights.

5. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

  • Consent: When you provide consent for us to process your data for marketing purposes.
  • Contractual Obligation: To fulfill a contract or provide services requested by you.
  • Legal Obligation: Where we are legally required to process your data.
  • Legitimate Interest: For activities necessary for the operation of our business, provided that these interests do not override your rights.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to track your behavior on our website. For more details, please see our Cookie Policy.

7. Data Sharing and Disclosure

We may share your data with third-party service providers (e.g., analytics tools, marketing platforms) or as required by law.

8. International Data Transfers

Your data may be transferred to and processed in countries outside of the UK and European Economic Area (EEA). Where such transfers occur, we ensure that appropriate safeguards are in place.

9. Your Data Protection Rights

  • Right to Access: You can request access to the personal data we hold about you.
  • Right to Rectification: You can request corrections to your personal data.
  • Right to Erasure: You can request the deletion of your personal data.
  • Right to Object: You can object to our processing of your personal data.
  • Right to Data Portability: You can request your personal data in a structured, machine-readable format.

To exercise these rights, contact us at [email protected].

10. Data Retention

We retain your data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

11. Data Security

We implement appropriate security measures to protect your data. However, no system is entirely secure, and we cannot guarantee absolute security.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page.

Last Updated: 19/09/2024

13. Contact Us

If you have any questions, please contact us at [email protected].